Showing posts with label Art of the Apology. Show all posts
Showing posts with label Art of the Apology. Show all posts

Monday, May 24, 2010

The Art Of The Apology

Hasty comment....

And I suppose, haste goes to the heart of the issue. We are all rushed, all multi-tasking, all shooting our mouths off all over the internet.

It seems to me that civility has gone to the wall. (Or not, if one is a FaceBook user!)

In the last week, I have seen two instances on different --professional-- Yahoo groups of misguided individuals singling out and insulting other individuals. When their jaw-dropping rudeness has been pointed out, the offenders have apologized not to their victims, but to the group with a "Perhaps I was mistaken..." or "My bad..." or "Sorreee. I need a coffee."

In one case at least, I know that the offensive individual did not also apologize privately to his victim.

A soft answer still turns away wrath. Especially if delivered promptly. In my opinion, in addition to an ever ready selection of well crafted "elevator pitches", every author should have a small rolodex of disarming apologies.

If any visitor has an example of a really well-worded apology, please leave it as a comment.

I'm offering two prizes of a Barnes and Noble gift card... one for the 8th sample apology, and one for the exemplary that I like best. Samples do not have to be original, they may be quotes of a famous person's apology if quoted with proper attribution.

(I would have offered a Borders one, but I understand that Borders is currently supporting a pirate site with their advertising dollars.)